Terms & Conditions

Terms & Conditions

Last updated:10/03/2025

Welcome to Zenvia Nutrition (“we,” “our,” “us”). These Terms and Conditions govern your use of our website shop.zenvianutrition.com (“Site”) and your purchase of our products. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Eligibility

You must be at least 18 years old to purchase products from our Site. By placing an order, you represent that you meet this requirement.

2. Products and Use

  • Our products are dietary supplements intended for general wellness.

  • They are not intended to diagnose, treat, cure, or prevent any disease.

  • Always consult with a qualified healthcare professional before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

3. Pricing and Payment

  • All prices are listed in USD unless otherwise stated.

  • We accept major payment methods as provided during checkout.

  • Prices and availability are subject to change without notice.

  • In case of pricing errors, we reserve the right to cancel or adjust orders.

4. Shipping and Delivery

  • Orders are processed and shipped from our fulfillment centers.

  • Delivery times may vary depending on your location. We are not responsible for delays caused by carriers or customs.

  • Shipping rates and restrictions are listed in our Shipping Policy.

  • Some countries may not be eligible for delivery.

5. Returns and Refunds

  • We accept returns of unopened products within 30 days of delivery.

  • To request a return, contact our customer support team at support@zenvianutrition.com.

  • Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the product is defective or incorrect.

6. Affiliate Program

  • Zenvia Nutrition may offer an affiliate program.

  • Affiliates are independent and commissions are paid based on valid sales.

  • We reserve the right to modify or terminate the program at any time.

7. Intellectual Property

  • All content on this Site, including text, logos, images, and designs, is the property of Zenvia Nutrition.

  • You may not use, copy, or distribute our materials without prior written permission.

8. Disclaimer of Warranties

  • Our products are provided “as is” without any guarantees.

  • We make no representations regarding fitness for a particular purpose beyond what is stated on the product label.

9. Limitation of Liability

  • To the fullest extent permitted by law, Zenvia Nutrition shall not be liable for any damages, losses, or injuries arising from the use or misuse of our products.

10. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflicts of law principles.

  • Any disputes shall be handled in the competent courts of [insert state, e.g., Colorado].

11. Changes to Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.

12. Contact Us

For questions about these Terms, please contact us:

📧 Email: support@zenvianutrition.com
🏢 Address: Zenvia Nutrition, 13365 James E Casey Ave, Greenwood Village, CO 80112, USA