Privacy Policy

Last updated: 10/03/2025

At Zenvia Nutrition (“we,” “our,” “us”), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit shop.zenvianutrition.com (“Site”) or purchase our products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing/shipping address, payment details, phone number.

  • Account Information: If you create an account, we collect login credentials.

  • Transaction Information: Order history, payment confirmations.

  • Technical Data: IP address, browser type, device information, cookies, and usage data.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Communicate about promotions, updates, or offers (you may opt out anytime).

  • Improve our Site, products, and services.

  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing of Information

We do not sell your personal information. We may share it with:

  • Service Providers: Payment processors, shipping companies, IT support.

  • Legal Authorities: If required by law or to protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. You can disable cookies in your browser, but some features of the Site may not function properly.

5. Data Security

We implement reasonable safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal data.

  • Request correction or deletion of your information.

  • Opt out of marketing communications.

  • Restrict or object to certain data processing activities.

To exercise these rights, contact us at support@zenvianutrition.com.

7. Children’s Privacy

Our Site and products are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

8. International Users

If you access our Site from outside the United States, please note that your information may be processed in the U.S., where data protection laws may differ from your country.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Last updated” date.

10. Contact Us

For questions regarding this Privacy Policy, please contact us:

📧 Email: support@zenvianutrition.com
🏢 Address: Zenvia Nutrition, 13365 James E Casey Ave, Greenwood Village, CO 80112, USA